If you have questions or need help with anything you can reach us by e-mail. E-mail email@example.com or fill out the form below. We always try to answer your mail as quickly as possible. You can also reach us by phone on weekdays between 10:00-17:00, 033-41 10 60.
Your feedback is valuable to us. We welcome your comments how we can continue to develop and improve your shopping experience at Provrummet.se.
Do you have other questions about Provrummet.se, do not hesitate to conatct us at firstname.lastname@example.org
Select an item and click on the image or garment name to see more and detailed images and description of the garment and measures.
Select colour and quantity and click on "Put in shoppingbag".
Continue shopping or go to check out. You find check out at the top right or in the left menu.
In the Check out you'll see all your chosen items. If you are done shopping and ready to order, please fill in your info and click on "Confirm order".
Fill in your info and choose payment mehod. If you make your order before 3.00 PM (weekdays) we will send your order the same day.
An orderconfirmation will now be sent to your registered e-maill address.
Where is my parcel?An order confirmation will be sent to your registered e-mailaddress directly. Click here.
Become a member at Provrummet.se
If you aren't already a member at Provrummet.se you can register, simple and quick. As a member you get access to a number of benefits and offers. It is free to sign up and be a member. Register today and get access to newsletters, offers and the latest trends. As a member you can easily follow and manage your orders.
Find the garment
At the top right you find the search box. Search for garment name, brand or type.
Find your size
You will fnid a measurementlist in our Size guide
see where you should measure /
Did you receive my order?
As a confirmation of your order you'll receive an e-mail to your registered e-mail address just a few seconds efter you confirmed your order.
Can I change or cancel my order?
Do you want to change or cancel your order (given that your parcel isn't delivered), send an e-mail to:
email@example.com what you would like to change.
Is there a minimum value?
There is no minimum value for your order at Provrummet.se
Where is my order confirmation?
[:Antagligen har dina uppgifter inte blivit ifyllda korrekt. Kontrollera ännu en gång och fungerar det inte då så kan du skicka ett mail
till:] firstname.lastname@example.org and we will help you
What is my payment options?
Following payment methods are available:
Payment card - VISA and Mastercard
Pay with invoice 14 days - We will send your invoice together with your order.
Klarna acccount - Split your payment over 12 months.
Direct payment through your bank - Swedbank and Handelsbanken. Log in to your bank and the payment will be made directly.
Can I feel safe when I pay with my card.
3D Secure is a technology that verify that who is dealing with your card is really you. 3D Secure verifies you as the cardholder, it is less likely that your card is used fraudulently. The technology means that your card issuer or bank identifies you when you use your card when buying online. You enter a password or code when making a purchase via the encrypted communication as is controlled by the card company through a dedicated security server.
Why am I not able to choose invoice?
We provide invoice as one of our payment option through Klarna AB. Klarna will check your credibility when you choose invoice and confirm your order.
You have to be at least 18 years old to choose invoice as payment method.
The address seems to be wrong, when Klarna invoice is chosen we only send to your home address.
You probably stated incorrect personal number. Note that your personal number has to match your home address.
Klarna (our invoice partner), can not give you credit.
When do I receive my refund?
Depending on your payment method your return will be corrected in different ways. Did you pay your order with your VISA or Mastercard your refund will be transfered directly to your accaount in ten days after that we received your return. The same goes for payment made through direct payment thorugh your bank. Did you choose invoice when your purchased the sum of your return items will be credited.
What is the delivery time?
All items in the shop we in stock (if nothing else is stated). If you confirm your order before 3.00 PM (weekdays) we will send your order the same day.
How do I return products?
To return items:
Use the return note that comes along with your order (also enclosed in your delivery confirmation e-mail).
Fill in the return note.
Send the item/items in a suitable package or use the bag you received your garments in. Put the return note together with the returning items.
Send the parcel to us.
When we received your return your refund will be transfered to your account or the sum of your returned items will be credited on your invoice.
What is the freight cost?
Vi har gratis frakt inom Sverige. Detta gäller alla beställningar, stora som små
Vill du handla, och bor utomlands, går det också bra men då måste vi debitera dig en fraktkostnad.
Priser på frakt till andra länder:
Rest of Europe
Rest of the world
Eventuella tullavgifter kan tillkomma. >
What is the return freight cost?
The return freight cost is 39 SEK inside Sweden. If you got an incorrect item, the return freight cost will not be charged.